> ## Documentation Index
> Fetch the complete documentation index at: https://docs.wowweb.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Messengers

> Telegram lead notifications and a WhatsApp button on your site.

Get lead notifications in your personal messenger. No need to open the site and check the admin: everything arrives as a Telegram push. And add a WhatsApp button to the site for direct customer contact.

## Telegram notifications

A fast way to learn about new leads. Each new lead arrives in Telegram with client name, contact, and request text.

The connection form has two fields:

* **Bot Token**. Create a bot via [@BotFather](https://t.me/BotFather) in Telegram and copy the token.
* **Your ID or channel ID**. Message the [@userinfobot](https://t.me/userinfobot) bot, it shows your ID. For a channel: forward a channel post to [@userinfobot](https://t.me/userinfobot).

<Steps>
  <Step title="Create a bot via BotFather">
    Open [@BotFather](https://t.me/BotFather) in Telegram, send `/newbot`, set a bot name and username (it must end with "bot", e.g. `my_site_bot`).
  </Step>

  <Step title="Copy the Bot Token">
    BotFather replies with a Bot Token in the form `1234567890:AAH-xxx`, paste it into the "Bot Token" field.
  </Step>

  <Step title="Find your Chat ID">
    Send any message to [@userinfobot](https://t.me/userinfobot), it replies with your numeric ID. Paste it into the "Your ID or channel ID" field.
  </Step>

  <Step title="Start your bot">
    Send `/start` to your new bot, otherwise the bot cannot message you first, that is a Telegram safety rule.
  </Step>
</Steps>

### Notifications to a channel or group

Add the bot as an admin to the chat, then forward any message from the channel to [@userinfobot](https://t.me/userinfobot), it shows the channel ID (starts with `-100`). Use this ID instead of your personal one.

<Note>
  Free. Telegram API limit: 30 messages per second per bot, enough for any lead flow.
</Note>

## WhatsApp

Not an integration in the strict sense, but a handy "Contact via WhatsApp" button with a pre-filled message. Client clicks, chat with you opens in WhatsApp with a ready greeting.

<Steps>
  <Step title="WowWeb → Integrations → WhatsApp">
    Enter your phone number in international format (e.g., `+19991234567`).
  </Step>

  <Step title="Greeting text">
    Set the message clients see when they open the chat (e.g., "Hello, I'd like to book a manicure").
  </Step>

  <Step title="Done">
    A floating WhatsApp button appears in the site corner. Click leads to chat.
  </Step>
</Steps>

## What's next

<CardGroup cols={2}>
  <Card title="Leads and CRM" icon="inbox" href="/en/management/leads-crm">
    How to work with leads in admin.
  </Card>

  <Card title="CRM integrations" icon="users" href="/en/integrations/crm">
    Forward leads to AmoCRM.
  </Card>
</CardGroup>